Frequently asked questions
Frequently asked questions about G-Deploy’s services: company formation, business accounting, pricing and how to get started.
General
How is the cost worked out?
By scope of work and timing; accounting also depends on the volume of documents. Government fees, if any, are listed separately in the quote. Everything is fixed in the Agree step, before work begins.
Do I have to use all five services?
No. You can hire us only for accounting, or only for a website. Start with whatever is most urgent and add more later.
How do I get started?
Fill in the form on the Contact page or email cus@g-deploy.com with a short note on what you need. During working hours, we reply within 30 minutes.
Working with G-Deploy
How are the documents I send protected?
Documents sent through the Customer portal are kept in a private store; each client can only see their own case, and accounts are issued by invitation only. We handle data under the Privacy policy and the confidentiality terms in the service contract.
Do you support electronic invoices?
Yes. The exact scope for each business is set out in the quotation, and invoices are among the source documents we take in to keep the books.
How far does G-Deploy’s responsibility go?
The scope of work, the cost and each side’s responsibilities are set out in the quotation or service contract. Information on this website is general reference only, not advice for your specific situation.
How long does it take?
It depends on the scope and, for official procedures, on the authority handling the file. The expected milestones are agreed together with scope and cost in the Agree step, before any work begins.
Do I need to meet in person?
Not necessarily. We work remotely and serve businesses across Vietnam: talk by email, phone or online meeting on Zalo, and send documents through the Customer portal. If you prefer to meet, our office is in Can Tho (the address is on the Contact page).
Set up your company
What do I need to get started?
Details of the legal representative and the members or shareholders, the proposed name, the registered address, business lines and charter capital. We go through it in detail in the Understand step.
How long until I receive the certificate?
It depends on the dossier and the registration authority. We give an expected timeline in the Agree step, before any work begins.
How is pricing worked out?
Quoted by scope. State fees, if any, follow the rules in force and are shown separately in the quote.
Do you help after the company is set up?
We can work with the business accounting service so the company runs within the rules from the start.
Business accounting
What do I need to provide?
Source documents such as invoices, statements and contracts, on a schedule we agree. We explain how to prepare them in the Understand step.
How is my financial data protected?
We handle vouchers and data under the Privacy policy and the confidentiality terms of the service contract.
How is pricing worked out?
Quoted by scope and volume of documents, agreed in the Agree step.
I use another accounting provider; can I switch?
Yes. We review the existing books with you in the Understand step before agreeing how to proceed.
What does your business need to solve?
Share a few lines about it and we will work out the way forward together.
Email us